Leveraging Lightning Usage Metrics for Change Management

Strategy, Systems1 Comment

Leveraging Lightning Usage Metrics for Change Management Change management is one of the main key success factors in any Salesforce project. How do you track adoption? How do you ensure that Salesforce users follow your new process? In this blog post, I’ll show how to query the “LightningUsageByPageMetrics” object to get some insights about user…

Demystifying Salesforce Reports: Helping Users Find the Right Data

SystemsLeave a comment

Demystifying Salesforce Reports: Helping Users Find the Right Data Most users shouldn’t create reports Salesforce users struggle to get the Salesforce reports they want if you don’t help them. Most of the time, they don’t even know what they’re looking for. They understand why they need some data, have a rough idea of what they…